CARE INTERNATIONAL – 5 JOB POSITION (Apply Oline)

CARE is a global leader within a worldwide movement dedicated to ending poverty. We are known everywhere for our unshakeable commitment to the dignity of people. Our Mission CARE works around the globe to save lives, defeat poverty and achieve social justice.

Our Vision We seek a world of hope, inclusion and social justice, where poverty has been overcome and all people live in dignity and security.

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At CARE , we work around the globe to save lives, defeat poverty and achieve social justice.

We are recruiting to fill the position below:

Complaints & Feedback Mechanism (CFM) Assistant
General Food Distribution (GFD) Assistant
Nutrition Officer
Nutrition Assistant
Warehouse Assistant

Complaints & Feedback Mechanism (CFM) Assistant

Job Title: Complaints & Feedback Mechanism (CFM) Assistant

Location: Abuja

Job Type: Full-Time

Experience: 1 years

Qualification: BA/BSc/HND

Job Field: NGO/Non-Profit

Employment Category: Contract

Vacancy Type: National

Location: Rann (Borno)

Slot: 1

Reporting to: Protection Officer

JOB SUMMARY:

Under the supervision of the Protection Officer, the CFM Assistant is responsible for ensuring mechanisms are in place in all CARE project sites to strengthen the quality and accountability of the emergency program especially in regards to information sharing, beneficiaries’ participation, complaints and response mechanism. The CFM Assistant is also responsible for the provision of support to Food Security project to strengthen Food security activities in the field in accordance with CARE principles and ensures field activities are executed in an efficient manner.
Support conducting of Protection Monitoring/ risk assessments/ rapid protection assessments, conduct referrals (including establishing referral pathways), following up of cases, identification of protection cases, weekly work planning, ensuring awareness on CFM, collection of complaints, documenting of the complaints in adherence to WFP and CAREsystems, feedback to communities and train on CFM, protection principles to CNMs, food committees.

Responsibilities:

To assist the Protection Officer in working with programme staffs and beneficiaries to develop structure and methods for managing the complaints and feedback in the field as well as maintaining the integrity of information received.
This role will also involve management of CRM database by ensuring proper documentation and aggregation of CRM data including complaints received, investigated and responded to as well as providing detailed summaries of complaints issues to feedback to the program team during monthly and quarterly meetings/reports.
The post holder with support from the Protection Officer will ensure the collection of quality complain and feedback across the response.
The post holder will interface and support programme team members, support programme coordination and policy engagement.
The role requires strong facilitation and organizational skills along with the ability to analyze and communicate complex CRM system.
Assist in programme updates for the response management and internal information sharing
Assist Protection officer with data collection processes if needed
Conduct field monitoring visits (including the use of the Quality benchmark/monitoring checklist) and facilitating focus group discussions
Assist with implementation of programme evaluations (data collection)
Support MEAL in conducting assessments as needed
Assist in handling, documenting, confidentiality and security of all informational resource related to feedback and complaints from beneficiaries
Support Complaints and Feedback Mechanism, including communicating responses to complainants; liaise with programmes and operations to ensure prompt follow-up on feedback and complaints received
Support on-going monitoring and evaluation (M&E) of projects in reporting routine monitoring data against performance monitoring plans and frameworks
Work with field teams to collect information on potential case studies and success stories
Other duties as directed.

Requirements:

Technical Expertise, Skills and Knowledge

BSc / HND / ND in Management, Social Research, and Development Studies or a related field or comparable addition to experience.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Minimum of 1 years proven experience in accountability especially feedback mechanisms concepts and international humanitarian quality standards.
Previous experience of working with NGOs.
Experience in implementation of accountability and complaints reporting mechanisms in Nigeria.
Experience in developing and/or managing complaints reporting mechanisms for food and cash transfer programs.
Understand key concepts and commitments regarding accountability to affected populations (AAP), including Strong understanding of HAP, Do No Harm and other relevant global standards.
Ethical, focused on treating complainants/ community fairly and culturally sensitive.
Innovative and solutions-oriented.
Building collaborative relationships with beneficiaries and the community.
Proven interest & commitment to humanitarian and development principles and demonstrable understanding of conflict/post conflict development contexts.
Sound analytical, conceptual and strategic thinking skills.
Excellent communication skills and experience in report writing.
Proficiency in English, Hausa and Kanuri languages both spoken and written.
Understanding of monitoring processes, learning, adaptation and evaluation
Qualified female candidates are strongly encouraged to apply.

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General Food Distribution (GFD) Assistant

Job Title: General Food Distribution (GFD) Assistant

Location: Abuja

Job Type: Full-Time

Experience:

Qualification: OND

Job Field: NGO/Non-Profit

Employment Category: Contract

Vacancy Type: National

Location: Rann (Borno)

Slot: 4

Reporting to: GFD Officer

Responsibilities

Assist in the distribution of commodities including timely planning and supervision of the distribution.
Mobilize and sensitize project participants to actively participate in the implementation of field activities.
Timely prepare and submit field reports.
Properly engage with stakeholders in conformity with CARE core value.
Perform any other duties assigned by supervisor or her/his designate.

Qualifications & Experience:

·Ordinary National Diploma or equivalent
Ability to deal well with a diverse population.
Ability to maintain accurate records.
Cooperative, friendly, and helpful attitude with clients and co-workers. Ability to work closely with other employees to ensure positive, constructive environment within the program or department, and throughout the organization.
Ability to thrive in a flexible, fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach.
Passion and enthusiasm for the mission of CARE International.
Ability to work independently and in a team setting.
Ability to establish and maintain good working relations with people of different cultural backgrounds.
Must be able to speak local language(s)

Note:

Only shortlisted applicants will be contacted.
CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, color, national origin, marital status, or veteran status.
There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.

CARE strongly encourage women to apply.

Nutrition Officer

Job Title: Nutrition Officer

Location: Abuja

Job Type: Full-Time

Experience: 2 – 3 years

Qualification: BA/BSc/HND

Job Field: Medical / Healthcare , NGO/Non-Profit

Employment Category: Contract

Vacancy Type: National

Location: Borno

Reporting to: Project Manager

JOB SUMMARY

CARE International has scaled up its intervention in Borno State, with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community. The Nutrition Officer will based in Maiduguri performing on-going monitoring and support supervision, provide guidance to LGA partners on nutrition activities, assist Project Manager in program planning and staff capacity building. The Nutrition Officer will monitor and support the performance of nutrition activities. Training of community based volunteers (Mother-to-Mother, Support group, PMCs), Supervision and Sensitization. The Nutrition Officer will mainstream nutritional activities with regards to Infant and Young Child Feeding practices and other nutrition programs.

Responsibilities

S/he will be required to conduct sensitization and MUAC (middle upper arm circumference) screening of Pregnant and lactating women (PLW) and children under 5 years.
The nutrition assistant will screen, tally, register and coordinate the screening of children to verify their age at the distribution point; the nutrition screener/register additionally is required to train the Nutrition volunteers.
S/he will be tasked to report to the Project Manager on BSFP distribution update.
The Nutrition Officer will collaborate with other INGOs on nutrition activities and to refer children identified with SAM and provide technical support to the nutrition assistant.
S/he the will be required to mainstream the nutritional activities in line with CARE/ standards in his or her LGA with regards to Infant and Young Child feeding (IYCF) programs.
H/She will also provide guidance to LGA partners (IYCF Groups) on policy and methodologies to enhance service delivery at the Host community and camp level.
The H/She is required to possess significant experience in inter-agency coordination in management of complex field based operations and emergencies, good knowledge of program management and solid experience in technical field of BSFP.
H/She is expected to have competencies of a skillful leader in guiding and supporting staff, addressing various operational challenges, along with increasing security concerns. Given the stressful nature of Borno security situation, which remains fluid and unpredictable and its high interpersonal and communication skills demands, the nutrition Supervisor will need to be able to fit easily into a complex and highly operative team of various cultural backgrounds.

QUALIFICATIONS/EXPERIENCE:

University degree/HND/OND in any of the following disciplines: Nutrition, Public Health or related field.
1st Degree in a related field.
At least 2 years’ experience in Nutrition, Biology, Public Health, Nursing or food aid support.
A good experience in supervision is required.
Experience with survey methodologies, nutrition assessment and relevant data analysis
Previous experience working with an INGO or a Development organization.
2-3 years progressively responsible experience in Nursing, Biology, Nutrition/or Public Health Sector of INGO and/or directly related area
Fluency in English and Hausa.
3 years progressively responsible experience in Nursing, Biology, Nutrition/or Public Health Sector of INGO and/or directly related area.
Experience in a development and/or humanitarian organization.
Strong knowledge of Nutrition and/or Public Health.
Advanced computers skills at least intermediate skills in windows based word processing, spreadsheet and nutrition/public health software.
Ability to establish priorities, plan, coordinate and organize own work plan.
Resourcefulness, initiative, maturity, tact, advocacy skills.
Excellent analytical, conceptual, communication and public speaking skills
Understanding of political dynamics, foreign policy decision making procedures
Ability to establish and maintain good working relations with people of different national and cultural backgrounds.
Good written and oral communication skills
Ability to exercise independent judgment and work without direction;

COMPETENCIES:

Strong level of autonomy to provide independent follow through on processing issues and concerns.
Excellent planning, organizational and time management skills
Integrity
Details focus
Strong team player
Strong problem solving, analytical, operational, and coordinating abilities
Good interpersonal, oral and written communication and presentation skills
Strong customer service focus and ability to work well with people from various backgrounds and cultures at all levels in organization.

WORKING CONDITIONS:

30% Field location; 70% travel to other sub-offices and Main office.

NOTE:

Only shortlisted applicants will be contacted.
CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, color, national origin, marital status, or veteran status.
There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.

CARE strongly encourage women to apply.

Nutrition Assistant

Job Title: Nutrition Assistant

Location: Abuja

Job Type: Full-Time

Experience: 1 years

Qualification: BA/BSc/HND

Job Field: Medical / Healthcare , NGO/Non-Profit

Employment Category: Contract

Department: Programs

Vacancy Type: National

Location: Dikwa and Rann (Borno)

Slots: 6

Reporting to: Nutrition Officer

JOB SUMMARY:

CARE International has scaled up its intervention in Dikwa and Rann LGA (Borno State), with the main objectives of reducing morbidity and mortality of the most vulnerable population and promoting protection amongst the whole affected community. The Nutrition Assistants will based at one of the LGAs performing on-going monitoring and support supervision, provide guidance to LGA partners on nutrition activities, assist nutrition officers in program planning and staff capacity building. The Nutrition Assistant will monitor and support the performance of nutrition activities. Training of community based volunteers (Mother-to-Mother, Support group, PMCs), Supervision and Sensitization. The Nutrition Assistant will mainstream nutritional activities with regards to Infant and Young Child Feeding practices and other nutrition programs.

Responsibilities

To assist the Protection Officer in working with programme staffs and beneficiaries to develop structure and methods for managing the complaints and feedback in the field as well as maintaining the integrity of information received.
This role will also involve management of CRM database by ensuring proper documentation and aggregation of CRM data including complaints received, investigated and responded to as well as providing detailed summaries of complaints issues to feedback to the program team during monthly and quarterly meetings/reports.

The post holder with support from the Protection Officer will ensure the collection of quality complain and feedback across the response.
The post holder will interface and support programme team members, support programme coordination and policy engagement.
The role requires strong facilitation and organizational skills along with the ability to analyze and communicate complex CRM system.

Assist in programme updates for the response management and internal information sharing
Assist Protection officer with data collection processes if needed
Conduct field monitoring visits (including the use of the Quality benchmark/monitoring checklist) and facilitating focus group discussions
Assist with implementation of programme evaluations (data collection)
Support MEAL in conducting assessments as needed
Assist in handling, documenting, confidentiality and security of all informational resource related to feedback and complaints from beneficiaries
Support Complaints and Feedback Mechanism, including communicating responses to complainants; liaise with programmes and operations to ensure prompt follow-up on feedback and complaints received.
Support on-going monitoring and evaluation (M&E) of projects in reporting routine monitoring data against performance monitoring plans and frameworks
Work with field teams to collect information on potential case studies and success stories
Other duties as directed.

Technical Expertise, Skills and Knowledge:

BSc / HND / ND in Management, Social Research, and Development Studies or a related field or comparable addition to experience.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Minimum of 1 years proven experience in accountability especially feedback mechanisms concepts and international humanitarian quality standards.
Previous experience of working with NGOs.
Experience in implementation of accountability and complaints reporting mechanisms in Nigeria.
Experience in developing and/or managing complaints reporting mechanisms for food and cash transfer programs.
Understand key concepts and commitments regarding accountability to affected populations (AAP), including Strong understanding of HAP, Do No Harm and other relevant global standards.
Ethical, focused on treating complainants/ community fairly and culturally sensitive.
Innovative and solutions-oriented.
Building collaborative relationships with beneficiaries and the community.
Proven interest & commitment to humanitarian and development principles and demonstrable understanding of conflict/post conflict development contexts.
Sound analytical, conceptual and strategic thinking skills.
Excellent communication skills and experience in report writing.
Proficiency in English, Hausa and Kanuri languages both spoken and written.
Understanding of monitoring processes, learning, adaptation and evaluation
Qualified female candidates are strongly encouraged to apply.

WORKING CONDITION

100% Field Based.

NOTE:

Only shortlisted applicants will be contacted.
CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, color, national origin, marital status, or veteran status.
There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.

CARE strongly encourage women to apply.

Warehouse Assistant

Job Title: Warehouse Assistant

Location: Abuja

Job Type: Full-Time

Experience: 2 years

Qualification: BA/BSc/HND

Job Field: Procurement / Store-keeping / Supply Chain

Employment Category: Contract

Department: Programs

Vacancy Type: National

Location: Dikwa, Borno

Slots: 6

Reporting to: Logistics/Warehouse Officer

ROLE-PURPOSE:
As a member of the office’s Operations Team, the Warehouse Assistant is responsible for the safe, accurate, orderly and secure storage of warehoused items in his/her provincial area. This includes ensuring that all necessary records are in place and up-to-date; that the warehouse is clean, well-maintained and secure; that goods are received and dispatched in a timely and professional manner; and that relevant online – People Soft system is kept up-to-date with correct information. This role is therefore responsible for inventory, physical distribution, maintenance and record-keeping.

Should s/he work in an area in which medical programming takes place, s/he will also be required to ensure that pharmaceuticals are correctly stored in line with mandatory standard operating procedures.

KEY AREAS OF ACCOUNTABILITY:

Maintaining a clean and well-organized warehouse:

Ensure that the warehouse is clean, secure (with security features) and well-organized.
Store supplies on the basis of FEFO (first expiry first out) and FIFO (First in First Out).
Ensure materials are stored and arranged in an orderly manner in terms of grant, item category and similarity, ease of accessibility, and frequency of item’s movement with the objective of optimum utilization of storage space.
If necessary, lead on the coordination with Admin to ensure pest control in the warehouse.
Ensure that the warehouse is locked and has resources in place to prevent theft, flooding and/or fire.
Ensure that storage space is utilized to the best way possible that guarantees ventilation and work space movement.
(If applicable) ensure that pharmaceuticals are stored at the current height and temperatures according to mandatory standard operating procedures.

Receiving and dispatching goods:

Ensuring the quantity and quality of materials during delivery through detailed visual inspection and quality check with the raised PO’s and asking confirmation for quality of inbound materials from the requested department.
Ensure that procedures are strictly followed and that all necessary forms are used, filled and filed correctly during receipt, storage and dispatch of the supplies.
Manage responsibility for the supervision of loading of shipments – food commodities and other supplies.
Organize and manage casual workers and laborers, ensure they comply with CARE Warehouse & Storage Management Policy.
Conduct stock checks and stock reconciliations on a regular basis.
Process and complete shipment documentation.

Reporting:

Verify and submit accurate and high-quality stock reports on daily/weekly/monthly/quarterly basis.
Ensure that the People Soft system is up to date with correct information for all inventory and warehouse data.
Organizes and conducts monthly and annual inventory and ensure submission of timely stock inventory report.
Provide support for CARE internal Stock Audit and periodic Partner inventory audit.
Ensure that all program reporting requirement are fulfilled in timely fashion.

Miscellaneous:

Abide by policies that prohibit fraud, nepotism, corruption and/or bribery.
Maintain a strong awareness of Child Safeguarding policies.
Operate with the highest standards of professionalism, and in a manner that is gender-sensitive and in compliance with Anti-Harassment and PSEA policies.
Be willing to support and/or participate in humanitarian responses where required.
Be willing to support and/or participate in trainings and other capacity strengthening initiatives for partners where required.

Qualifications

Educational Qualification:

University Degree or HND in Logistics or Supply Chain Management, Purchasing & Supply, Material Engineering, Economics or Business Administration.
Minimum of two years’ experience in warehousing, supply chain management.
Knowledge of supply chain, logistics and warehousing management is a requirement.
NGO experience in humanitarian context preferred.

Languages required:

English is a must and knowledge of local language is advantage.
Good report writing, communication and interpersonal skills
Proven Basic Computer skills in Microsoft office (Word, Excel, PowerPoint, access etc.) is a must.

WORKING CONDITION:

100% FIeld Based.

Note:

Only shortlisted applicants will be contacted.
CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, color, national origin, marital status, or veteran status.
There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.
CARE strongly encourage women to apply.

How To Apply: Interested Candidates should Use the link(s) below to apply on company website.

General Food Distribution (GFD) Assistant

NUTRITION OFFICER

NUTRITION ASSISTANT

Warehouse Assistant

Complaints & Feedback Mechanism (CFM) Assistant

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