- 1 year experience with Adobe Premier Pro and Adobe After Affects
- An interest in crafting digital illustrations that tell a story
- Superb visual and conceptual skills to solve problems and create novel solutions
- A desire to gain experience at a product-minded, tech company
- You care about details and are excited to keep pushing your work until is pixel-perfect
- Love working with other designers and have them help you learn and grow
Marketing Manager
Job Title: Marketing Manager
Location: Lagos
Job Type: Full-Time
Experience: 8 years
Qualification: BA/BSc/HND
Job Field: Media / Advertising / Branding
About
Our Growth team’s mission is to generate customer insights that inform our product strategy, lead go-to-market strategies, and create and execute campaigns to drive product growth.
Product Marketing is a highly cross-functional role that partners closely with the Product, Engineering, and Finance teams. Our growth team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption and retention numbers post-launch.
We’re working on an exciting host of new features and products for our users, and we’re looking for a creative, analytical, collaborative product marketer to join our fast-growing team to support our goals. To do well in this role, you are a good storyteller, ambitious, result-driven, data-oriented, organized, passionate about technology, and a good team player.
Job Description:
- Build the marketing discipline for an emerging line of business from the ground up
- Deeply understand how to scope and execute marketing strategies needed to reach different customer segments: talk regularly to users and prospects and work with our Product and Growth teams for qualitative and quantitative insights that inform your work (content, messaging, positioning etc)
- Advocate for our existing and prospective users, be informed about our competitive landscape, and become the go-to expert to help shape the product roadmap and strategy
- Develop product positioning and messaging informed by user research, market insights, and product understanding
- Work closely with a range of cross-functional teams to develop go-to-market strategies and drive launches for products and features
- Partner with the Product and Growth Marketing teams to track the right metrics and execute campaigns that drive awareness and adoption on an ongoing basis
- Apply industry knowledge, finance expertise, and general acumen to craft thoughtful go-to-market strategies with the goal of creating and communicating more value to our users
Preferred Experience:
- 8+ years of relevant work experience that can span marketing (digital and offline), product marketing, product management, operational roles, and strategy consulting
- At least 4 years of product marketing work experience, specifically in a global technology company and ideally in an asset management fintech company
- Experience working on product marketing throughout a product’s lifecycle
Nice to have:
- Experience in B2B marketing and working closely with product development and sales teams
Legal Counsel
Job Title: Legal Counsel
Location: Lagos
Job Type: Full-Time
Experience: 5 years
Qualification: BA/BSc/HND
Job Field: Law / Legal
About:
Pettysave provides economic and technology infrastructure that makes it easier for people to attain financial freedom. We operate in the asset management industry know for its commercial toughness and regulatory problems, and we’re looking for an experienced legal counsel to join our amazing Legal and Compliance team and spearhead initiatives.
In this role you will work with talented people throughout the company, and will deal with a diverse set of matters that straddle financial services, business processes, and technology. The ideal candidate is passionate about our mission of helping people grow wealth. We’re looking for someone who is a team player and willing to jump in on tasks of any size.
Experience in financial regulations and asset management is mandatory, but procedural knowledge in technology and payments processing are beneficial but not required.
Job Description:
- Actively collaborate and counsel a wide variety of teams at Pettysave on a range of issues related to market expansion, regulatory compliance, product development, consumer protection, internet regulation, disputes (pre-litigation), data protection and commercialization
- Work closely with colleagues and management to support Pettysave’s regulatory structure, strategic financial partnerships, and other legal matters
- Participate as a proactive business partner to senior managers and build a trusted advisor relationship
- Help us to manage regulatory risk, allowing to create products and expand internationally in a way that meets our obligations, as well as the needs of our customers
- Contribute to licensing and prudential matters and the maintenance of our core regulatory programs
- Structure, draft and negotiate key infrastructure deals with our financial partners
- Help build scalable and effective processes for legal review and launch of products
- Support business and functional teams dealing with regulatory issues relating to our users
- Manage outside counsel to ensure timely and knowledgeable support of critical matters
- Conduct legal research into high value regulatory topics, identifying and evaluating business and legal risks, and finding creative ways to mitigate them while achieving business goals.
- Stay up-to-date with international laws and regulations dealing with privacy, data security, consumer protection, financial services, and marketing as pertaining our business model
- Advise on the impact of forthcoming new laws and regulations
- Represent Pettysave on a variety of topics before regulators, banking partners, and other external audiences, and advise on our regulatory policy activities
Preferred Experience:
- A law degree
- A minimum of 5 years combined relevant experience in a top law firm, government agency, and/or in-house legal team, preferably working on the legal and regulatory matters in the technology space
- A passion for technology and ability to understand complex business models and product use cases quickly
- Terrific communication skills (written and verbal), with an ability to make complex regulatory concepts clear to business teams, engineers, and regulators
- Excellent project management skills, and attention to detail
- Excellent risk-based judgment, and the ability to make smart decisions in the face of ambiguity and imperfect information
- Excellent judgment, ability to navigate ambiguity and evolving regulatory spaces, and provide practical, solutions-oriented legal advice
- Be humble, curious about an evolving industry, and have an accommodating perspective for change
Nice to haves:
- Experience working on cross-border matters and working across different cultures
Risk Analyst
Job Title: Risk Analyst
Location: Lagos
Job Type: Part-Time
Experience: 4 years
Qualification: BA/BSc/HND
Job Field: Law / Legal
About:
Pettysave is building a world class Legal and Compliance team with a goal of managing credit losses while supporting business growth. We are looking for a creative, smart, and driven individual to join the team. In this role, you will build relationships with our asset custodian partners and other fast growing companies we work alongside, while managing our exposure to credit risk.
Candidates should have experience managing individual and small business credit portfolios, building and deploying credit risk policies, and steering the organization within a loss target. The ideal candidate will have strong technical skills combined with the ability to distill down complex financial concepts to simple narratives.
You will have in-depth understanding of lending credit risk, and are adept at building and deploying credit risk policies, models and metrics. Lastly, you enjoy building and working for scale; often involving managing large data sets, rolling out tools to programmatically monitor and report on portfolio health, and have demonstrated ability to partner with product teams to implement mitigations.
Job Description:
- Be responsible for managing our credit risk portfolio, report on metrics, and manage the business within loss targets
- Drive credit risk initiatives including pricing analysis and product launches
- Roll out tools to programmatically monitor, report and manage credit risk
- Partner closely with the Product team to conduct segmentation analysis and initiate risk mitigations
- Nurture deep, trusted partnerships with all team members to facilitate risk-aware decision-making
- Evaluate emerging risks, analyze key risk trends and lead the development of prudent risk management in enabling business growth initiatives
Preferred Experience:
- 4+ years of relevant experience within credit risk management, ideally at a high-growth technology, financial services or asset management company. Investment banking, management consulting and/or private equity experience will also be considered
- 2+ years of direct people management experience
- Deep domain expertise in risk policy, business valuation, process optimization, risk mitigation, and reporting
- Strong presentation skills and ability to transform data into a dynamic narrative
- Deep empathy for users of credit risk information and are able to create succinct narratives out of quantitative analyses
- Demonstrated ability to build strong collaborative working relationships to successfully work with stakeholders
- A builder’s mindset with a willingness to question assumptions and conventional wisdom
- Excellent verbal and written communication skills
- An inclination to solve problems systematically via infrastructure and automation
- An enthusiastic “roll up your sleeves” mentality
Nice to have:
- Experience with SQL or a willingness to learn is a strong plus
Customer Support Representative
Job Title: Customer Support Representative
Location: Lagos
Job Type: Full-Time
Experience: 2 years
Qualification: BA/BSc/HND
Job Field: Customer Care
About:
Pettysave is looking for an experienced customer service representative to join our awesome team. You will be responsible for interfacing with our customers and maintain the trust they have with us. We love to keep our customers happy.
Job Description:
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Performing follow-ups on customers
- Advise customers on company products and services
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Keep records of customer interactions, process customer accounts and file documents
- Provide management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Suggest solutions when a product malfunctions or from customer complaints
- Inform customers about new deals and promotions
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Compile reports on overall customer satisfaction
Preferred Experience:
- B.Sc./HND with a minimum of 3 years of work experience in customer support roles
- Comfortable using customer relation management tools
- Strong relationship management
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multitask, prioritize, and manage time effectively
- Excellent communication skills
Nice to haves:
- Certificates from customer service training
- Experience with FreshDesk or any ticketing software
Job Title: Customer Support Representative
Location: Lagos
Job Type: Full-Time
Experience: 3 years
Qualification: BA/BSc/HND
Job Field: ICT / Computer
About:
Pettysave is looking for an experienced product designer to join our awesome product team. You will be working with other team members to make all our products loveable.
The product team focuses on everything that is involved in getting our products to solve our customers’ problem in simple and elegant ways.
Job Description:
- Specialize in one of our core product areas and work closely with engineers and product managers to define both the long-term strategy and the short-term tactics for that product
- Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables
- Focus on what you do best — whether that’s sketches, wireframes, prototypes, designs, or code—and you’ll have the opportunity to sharpen the skills you’re looking to develop
- Work in a highly collaborative fashion with the design, product, and project teams
- Partner closely with our user research team and support ongoing research projects
- Participate in design reviews and share your work regularly with the design and company leadership
Preferred Experience:
- Have 3+ years relevant design experience at a tech, product-driven company
- Can reduce complex problems down to the right balance of flexibility, power, and ease of use
- Have experience designing for business and developer-focused products
- Keep pushing your work until all details are attended to
- Have experience using design softwares like Figma, Adobe XD, Photoshop, InVision Studio
- Are skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
- Are an expert in either UI, UX, or visual design, but skilled in more disciplines across product design
- You care about details and are excited to keep pushing your work until is pixel-perfect
- Think in systems and are able to extrapolate and extend shared patterns and behaviors
- Love working with other designers to help them learn and grow—and have them help you learn and grow
- Are uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the product team, and all of Pettysave