Making Video Calls are phone calls using an Internet connection, sometimes called VoIP, you can connect with someone as if they were in the same room using a camera either built-in or attached to the device you are calling from.
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As a general rule of thumb, you should treat a video conference as if it were a face to face meeting. Avoid the temptation to multi-task or turn off your video and claim ‘technical difficulties’. In addition to that, there are four other mistakes to avoid.
A good camera angle is one of two incredibly important factors on a video call. A bad angle is not only unflattering but can actually be a distraction. It can also make you appear less professional.
There’s a reason people don’t answer unscheduled FaceTime calls, and the same logic applies to the workspace. Surprising someone with a video call is the cardinal sin of video etiquette.
If you haven’t done this in advance, everyone else will be waiting on you to get set up. Then, if your mic doesn’t work or your camera isn’t turned on, they’re forced to troubleshoot with you.
This one should go without saying, but don’t be late! Some people think of video calls as being less official than in-office correspondence, but there’s no reason for that distinction.
Try to keep movements to a minimum whenever possible, and definitely don’t use body language or gestures to make a point that you don’t make verbally. For example, if you point to a chart behind you, you should verbally explain which chart you’re pointing to. You can’t assume that everyone’s eyes are glued to the screen, so explain again in words whenever you make a gesture that’s especially important.
Looking presentable before making a video call is absolutely important and cannot be overemphasized. Dress properly, so as to look smart and neat.
This should go without saying as it’s just as important in the real world as it is on video calls, but don’t interrupt other people while they’re talking. Beyond the usual disrespect and confusion it can trigger, on a video call it can create static or cause the audio to become otherwise distorted.
make sure you correctly close out of the chat or turn off your camera and mic when you’re done. Most platforms will shut everyone out of the meeting space as soon as the meeting host or first participant closes the window, but not all of them work that way.
To maintain your privacy after the call ends, make sure you close out of the call window.
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