Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
About the organization: kindly see https://www.jumia.com.ng/
At Jumia, We are recruiting to fill the position below:
- Key Account Manager, Advertising
- Compliance Analyst
- Customer Experience and Retention Manager
- Reconciliation Operations Associate – Jumia
- Reconciliation Operations Associate – Jumia
- Reverse Operations Associate – Jumia
- Vendor Promise Analyst – Jumia
- Strategic Jumia Partner – FMCG (Jumia)
- Strategic Jumia Partner – Fashion (Jumia)
- Strategic Jumia Partner – Phones and Computing (Jumia)
- Brand to Store Area Sales Representative
- Revenue Manager
- Head of Agency and Pick-Up Stations – Jumia
- Head of 3PL
- 3PL Regional Manager
Job Title:
Location: Lagos
Employment Type: Full-time
Key Account Manager, Advertising
Required Skills & Qualifications
- Bachelor’s degree in Business Administration, Sales or Marketing.
- Proven experience in key account management – Agency experience required.
- Proficient in all Microsoft Office applications as well as Salesforce software.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
Compliance Analyst – Jumia
Qualification and Experience
- Bachelor’s degree in Business Administration, Business management, Accounting, Finance, Economics or related field from a recognized and accredited university.
- A Masters’ in any relevant field is an added advantage.
- Professional English level required. Chinese, French and/or Arabic is a plus.
- 1 – 2 years’ experience working in a fast-paced corporate environment preferably in a similar role and industry, in internal control, compliance, operations, logistic, commercial or finance.
- Adequate knowledge of the online marketplace model and ecommerce environment
- Understanding of KYC due diligence and Anti-Money Laundering checks for new and existing customers is a plus.
- Professional knowledge of Salesforce is a plus.
- Previous experience in a Customer Services environment is a plus.
- Excellent verbal and written communication skills.
- Extremely rigorous and details oriented, you love to deep dive in complex cases.
- Autonomous, you are able to manage multiple deadlines with limited and remote management.
- Curious, you love learning new things and using new tools. You are able to learn by yourself.
- Bullet-proof professional ethic.
Other Required Skills:
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
- Must have strong leadership, organizational and project management skills.
- Ability to work on multiple projects simultaneously and meet deadlines on schedule.
- English professional required.
- Proficiency with Microsoft Office Suite (Excel, Word and Powerpoint) and Google Docs.
Customer Experience and Retention Manager – Jumia
Qualification and Requirements
- 5 years of relevant e-commerce / telecom or comparable experience in the customer experience and retention field.
- Associates or Bachelors degree preferred
- Proficiency in MS Office Applications
- Ability to work in a fast-paced, deadline driven team environment.
- Experience with e-commerce/telecomm platforms/channels preferred
- Ability to multi-task and can be trusted to work effectively both independently and as part of a team.
Reconciliation Operations Associate –
Qualification & Experience
- BSc in Operations / Logistics & Supply Chain or other related fields.
- Minimum of 2 years’ experience working in a fast-paced corporate environment preferably in a similar role.
- Excellent use of excel would be an advantage.
- Good knowledge of the Online Marketplace and the Ecommerce Industry.
- Basic knowledge of HTML is an advantage.
Reconciliation Operations Associate – Jumia
Qualification & Experience
- BSc in Operations / Logistics & Supply Chain or other related fields.
- Minimum of 2 years’ experience working in a fast-paced corporate environment preferably in a similar role.
- Excellent use of excel would be an advantage.
- Good knowledge of the Online Marketplace and the Ecommerce Industry.
- Basic knowledge of HTML is an advantage.
Reverse Operations Associate
Qualifications & Experience
- B.Sc Operations / Logistics & Supply Chain or other related fields.
- Minimum of 2 years’ experience working in a fast-paced corporate environment preferably in a similar role.
- Excellent use of excel would be an advantage.
- Good knowledge of the Online Marketplace and the Ecommerce Industry.
- Basic knowledge of HTML is an advantage.
Vendor Promise Analyst
Qualification & Experience
- B.Sc degree.
- Good knowledge of Jumia processes.
- Minimum of 2 years’ experience working in a fast-paced corporate environment preferably in a similar role but not essential.
- Excellent Numerical, Analytical and Communication Skills.
- Knowledgeable in either Salesforce and excellent use of excel would be an advantage.
- The capacity to develop and document procedures and workflows.
Strategic Jumia Partner – FMCG (Jumia)
Qualification & Experience
- Bachelor’s Degree in any field from a recognised and accredited University
- 8+ years’ experience in managing key accounts in a Fast Moving Consumer Goods environment.
- Build’s and Presents Joint Business Plans and aligns on a refined version with accounts being managed.
- Understands implications of performance analysis and performance steering levers (e.g., low CR% leads to either better content or better price)
- Has strong clarity on the value proposition of Marketing Value Added services
- Exceptional negotiation. listening and communication skills required. Manages tri-partite conversations between Jumia, brands and their distributors.
- Advanced Excel. Knowledge of other tools i.e. PBI etc is an advantage
- Exceptional team working skills and people management.
- Has already a good network / portfolio of sellers relevant to the category to onboard on Jumia – Added advantage
- Exceptional analytical skills.
Strategic Jumia Partner – Fashion (Jumia)
Qualification & Experience
- Bachelor’s Degree in any field from a recognised and accredited University
- 8+ years’ experience in managing key accounts in the fashion retail category.
- Build’s and Presents Joint Business Plans and aligns on a refined version with accounts being managed.
- Understands implications of performance analysis and performance steering levers (e.g., low CR% leads to either better content or better price)
- Has strong clarity on the value proposition of Marketing Value Added services
- Exceptional negotiation. listening and communication skills required. Manages tri-partite conversations between Jumia, brands and their distributors.
- Advanced Excel. Knowledge of other tools i.e. PBI etc is an advantage
- Exceptional team working skills and people management.
- Has already a good network / portfolio of sellers relevant to the category to onboard on Jumia – Added advantage
- Exceptional analytical skills.
Strategic Jumia Partner – Phones and Computing (Jumia)
Qualification & Experience
- Bachelor’s Degree in any field from a recognised and accredited University
- 8+ years’ experience in managing key accounts in the phones and computing category.
- Build’s and Presents Joint Business Plans and aligns on a refined version with accounts being managed.
- Understands implications of performance analysis and performance steering levers (e.g., low CR% leads to either better content or better price)
- Has strong clarity on the value proposition of Marketing Value Added services
- Exceptional negotiation. listening and communication skills required. Manages tri-partite conversations between Jumia, brands and their distributors.
- Advanced Excel. Knowledge of other tools i.e. PBI etc is an advantage
- Exceptional team working skills and people management.
- Has already a good network / portfolio of sellers relevant to the category to onboard on Jumia – Added advantage
- Exceptional analytical skills.
Brand to Store Area Sales Representative
Qualifications
- Strong knowledge of Nigerian offline market (both grey and structured)
- Strong interpersonal skills to motivate, convince & train stores to place orders through Jumia.
- Very strong sales skills to lead negotiation and deliver on objectives.
- Fast learner and well organized
- Resistant to stress
- Performance-driven, action & result oriented.
- Very independent with a strong ability to go further than the expectations.
Revenue Manager
Required Skills & Qualifications
- 2+ years experience in top tier consulting firms, 2+ years experience in top tier e-commerce firms, 2+ years in top tier investment banks or audit firms
- Top tier engineering universities
Head of Agency and Pick-Up Stations – Jumia
Qualification & Experience
- An ideal candidate would possess significant (3-5 years) experience in company creation or offline retail industry and a proven track record of impact
- Track record of building offline networks or distribution channels.
- Top Business / Engineering Schools and Universities
- Proficiency in MS Office and Excel.
- As a whole, we expect someone passionate, creative and able to work efficiently. We expect a leader
Head of 3PL
Qualification and Experience
- A minimum of 2-3 years’ experience in the area of Logistics
- Bachelor’s degree from a reputable University (MBA/MSc is a plus).
- Customer Service/Account Management
- Should have experience in SCM in online or offline retail formats / FMCG companies.
- Should have experience in vendor management and have handled teams.
3PL Regional Manager
Qualification and Experience
- A minimum of 2-3 years’ experience in the area of Logistics
- Bachelor’s degree from a reputable University (MBA/MSc is a plus).
- Customer Service/Account Management
- Should have experience in SCM in online or offline retail formats / FMCG companies.
- Should have experience in vendor management and have handled teams.
Application Closing Date
Not Specified.
How To Apply: Interested and qualified candidates should Click the link below to apply
Key Account Manager, Advertising – Jumia
Customer Experience and Retention Manager
Reconciliation Operations Associate
Strategic Jumia Partner – FMCG
Strategic Jumia Partner – Fashion
Strategic Jumia Partner – Phones and Computing