Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies. We know the role good planning plays in any business and its associated costs, and the initial capital challenges faced by small a business, which is why we have developed solutions which ensure that the small business owners still have access to the technical skill but at a fraction of the cost. We aim to help entrepreneurs and small business owners get better business results with less cost.
Job Type: Procurement / Store-keeping / Supply Chain
Qualification: BA/BSc/HND from a reputable and accredited institution.
Experience: 2 years
Location: Ikoyi Lagos
Duties and responsibilities:
The Store Manager is responsible for coordinating and overseeing the store’s operations. S/he will formulate strategies, improve performance, procure material and resources and ensure compliance. S/he should be ready to manage team members, find ways to increase quality of customer service and implement best practices across all levels.
Administration
- Handle Human Resources functions (Birthdays, Leave, Induction, staff files etc.)
- Manage correspondences via phones, WhatsApp and email.
- Ensure strict compliance and monitoring of organizational rules, policies and standards
- Supervise staff to ensure that they actively carry out their roles
- Handle and resolve all clients’ orders and complaints
- Daily prepare reports.
- Supervise the pattern samples made
- Plan all internal and external events with the Creative Director as scheduled.
- Coordinates daily activities and supervises all employees.
- Daily keep records of all operating expenditure
- Daily supervise store operations
- Monthly collate Taxes
- Settle the store’s utility bills.
- Attend events/Fairs and Industry Specific functions as scheduled.
- Ensure the store is properly cleaned at all times and merchandising is in order.
- Plan in – store events as scheduled.
- Work with Creative Director for events as scheduled.
- Prepare the staff salary schedule
- Scheduling of tasks for tailors.
- Handle and resolve all clients’ complaints
Social Media and Communications content
- Prepare well-structured drafts using digital publishing platforms
- Create and distribute marketing copy to advertise our company and products
- Interview industry professionals and incorporate their views in blog posts
- Edit and proofread written pieces before publication
- Create content for newsletters as needed
- Update customers information and database
- Conduct keyword research and use SEO (search engine optimization) guidelines to optimize content
- Promote content on social networks and monitor engagement (e.g. comments and shares)
- Identify customers’ needs and recommend new topics
- Coordinate with marketing and design teams to illustrate articles
- Measure web traffic to content (e.g. conversion and bounce rates)
- Update our websites as needed
Inventory
- Daily assist in stock counting
- Perform quality control check on newly produced inventory
- Daily carry out quality control checks on newly ordered stock
- Manage inventory and procurement from vendors
- Quarterly decide items to be marked down
- Name dresses and set price of garments as scheduled.
- Daily supervise the production of low in stock inventory
- Daily responsible for supply vendors
- Reorder stock when low.
- Daily check inventory and maintain the optimal reorder level.
- Maintain inventory by implementing purchase plans with all stockists.
Logistics
- Daily assign deliveries to the logistics team
- Daily ensure that all orders are delivered on a timely basis
- Track monthly payments with logistics company
Experience
- Minimum of 2 years’ work experience in a managerial role
- A background in the fashion industry will be an addition
- Skills and Requirements
- Proficiency in the use of Microsoft Office Tools especially Word and Excel
- Proficiency in the use of social media ads for content including Canva, Lightroom, Mailchimp
- Knowledge of principles and processes for providing outstanding customer service
- Leadership and Supervisory skills and ability to manage situations within the company
- Excellent interpersonal skills.
- Relate and network with people
- Proven work experience as a Content Creator, Copywriter or similar role
- Portfolio of published articles
- Hands-on experience with Content Management Systems (e.g. WordPress)
- Excellent writing and editing skills in English
- An ability to fact-check long-form content pieces
- Time-management skills
APPLY NOW: Interested and qualified candidates should forward their CV to: recruitment@owensxley.com or info@owensxley.com using the position as subject of email.
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