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[Job Vacancies] Emergency Response Africa – Emergency Medical Dispatcher “Apply Online”

Emergency Response Africa (ERA) is a health tech company on a mission to change how emergency medical care is delivered in Africa. We leverage the power of technology and community to get victims the care they need in as little as 3 minutes, and ensure they arrive at the right hospital for their emergency.

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Are you an experienced nurse looking for a new challenge and an opportunity to advance your career? If you are a highly competent, dedicated and compassionate person who can work under pressure, we have the perfect job for you!

We are recruiting to fill the position below:

Job Title: Emergency Medical Dispatcher

Location: Lagos, (Mainland)

Job Type: Full-Time

Experience: 3 years

Job categories: Medical / Healthcare 

Job Role:

We are looking for a qualified nurse to receive emergency calls and supervise our emergency response command center operations in Lagos. This position will evolve into a more supervisory role for the right candidate as operations grow.

Responsibilities/Job Offer:

  • Serve as emergency dispatcher

  • Receive all in-coming calls and assign case priority

  • Provide phone first aid, referrals, and guidance to non-emergency callers

  • Utilize ERA technology platform to dispatch first responders

  • Support first responders during active response

  • Maintain quality assurance of documentation and client records

  • Ensure compliance with policies and procedures

  • Evaluate paramedics performance

  • Provide psychological and emotional support to patients and their family and friends

  • Provide clinical expertise in the management of medical emergencies

  • Handle complaints or other issues

  • Maintain a running inventory of medical supplies on the response vehicle and makes purchases when necessary

QUALIFICATIONS: 

  • Previous working experience as a Nursing Supervisor and / or emergency call taker/dispatcher for (3) year(s)

  • BSc or diploma in nursing

  • Any additional certification in healthcare administration will be considered an advantage

  • CPR and Basic Life Support (BLS) certification

  • Current Advanced Cardiac Life Support (ACLS) certification and Pediatric Advanced Life Support (PALS) certification, or ability to obtain such within 6 months of hire

  • Valid nursing license

  • In-depth knowledge of hospital procedures

  • Outstanding patient management skills

  • Excellent communication and leadership skills

  • Great organizational and time management

  • Problem solver with a positive attitude

  • Thorough knowledge of legal regulations and best practices in healthcare

Application closing Date:  Tuesday December 15, 2020.

How To Apply: Interested and qualified candidates Click the link to apply online Emergency Medical Dispatcher

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