Beebeejump International Limited – Customer Service Officer (Male) (Job Vacancy)

Beebeejump International Limited is a leading solar company in Nigeria. It is headquartered in  Otunba Jobi Fele Way, Ikeja, Nigeria. With a sales and after-sales team of more than 200 in its headquarter alone. Beebeejump pride herself has a leading solar power company in Nigeria. It has a high-tech enterprise specializing in solar energy technology research, product development, production, and sales.

About the organization: kindly see https://www.beebeejump.ng/

Also Apply: Daystar Power – Field Service Manager (Apply Online)

At Beebeejump International Limited, We are recruiting to fill the position below:

Job Title: Customer Service Officer (Male)

Location: Lagos

Experience: 1 – 3  years

Employment Type: Full-time

Job Purpose

• To help customers with complaints and questions, give customers information about products andservices, take orders, and process returns. By helpingcustomersunderstand the product and answering questions about their reservationsfor a better company image.

Principal Duties and Responsibilities

• Maintaining a positive, empathetic and professional attitude toward customersat all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide.

Requirements

• OND qualification.
• 1 – 3 years Experience.

Application Deadline
15th February, 2021.

Note

• Preferably male for gender balance.
• Only shortlisted candidate will be contacted.

How To Apply: Interested Candidates should send send their updated CV to: hr@beebeejump.com with the title CSO Lagos.